Discussions

i am trying to add a member from my team to our production site so she can upload content. when i tried to add the user it said her email is already in use, but i didn't see the user on the list of administrators. I thought maybe it was because the user was in our QA site already so i removed the user from our QA site and tried again. I got the same message that the her email was in use. When i went to add the user back to our QA site i got the same message again saying the users email was already in use.

Is there a way to remove the users email completely or reset the user so we can get them back in and able to upload content to the site?